FAQs

FAQS

Q: Can I get samples before my order ?

A: We provide free samples to every customer, just need to freight collect or freight prepaid.

Q: How long it will be to get samples?

A: For stocked blades, it only one day for sending your sample. For customized blade drawing, it may be within 15-25 days.

Q: What is the delivery time if I place my order?

A: It depends on the complexity of the blade, or the quantity you ordered.If it is our standard project, we will only need 3-5 working days to send out your goods.If you have an urgent deadline, we will see what we can do.

Q: Can I customized LOGO on the products?

A: Yes, you can. You could customized your logo on products.

Q: Is it possible to get my customized packaging?

A: Yes, of course. Please feel free to let us know your specific requirements.

Q: How can I get the sample to check your quality?

A: After price confirmation, you could get samples to check quality.

Q: Do you accept customize?

A: Yes, our products can be customized according to your requirments. You just need to tell us the material you want to cut and the machine you need, then we can suggest the best materials for you.

Q: How long can I get your reply after my request?

A: We promise to reply to you within 2 hours (including holidays) once we get your inquiry.